• About ISG

    People Centered | Technology Driven

    Our Mission

    ISG improves student outcomes through exceptional, people-centered service.

    Our Vision

    A world where a seamless, frustration-free distance and in-person education experience for all students, instructors and staff is the norm.

    Our Core Values

     

    Employee-focused culture

     

    World-class customer service

     

    Family oriented

     

    Ethics above all else

     

    Technology-based effectiveness

  • From Our Founder

    A core component of our philosophy around services is to provide a high-touch end user experience, create efficiencies for our client resources, and to provide data and analytics to drive continuous improvement. In order to successfully deliver on this model, it is important that we have the right people, processes, tools, and a collaborative relationship with our clients.

     

    We believe that student outcomes in education can be improved through better engagement, minimizing obstacles, and great service. Understanding student needs, predicting peaks, and reducing obstacles is critical to achieving student and institution success.

     

    InSource Services Group approaches each client individually to understand their needs and desired outcomes. We design, build, and deliver a solution specific to each client. We apply our domain expertise of the education market and leverage industry best practices in an unparalleled partner approach to achieve our clients' goals.

     

    And lastly but most importantly, we deliver and manage our team in a human-centric way. We manage and lead with care and compassion. We feel that if we treat our employees with utmost respect and provide authentic care and compassion as individuals, this same care and compassion manifests itself into how our team interacts with our customers, students, faculty, and staff that we support.

     

    Best regards,

    Russ Seiter

    Founder

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    Our Employees Say...

    ISG is an extended digital family... each individual... has a variety of specific skill sets that combine to create a collaborative approach to provide high-quality support.

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