InSource Services Group (ISG) is a proven and experienced consulting and managed services firm providing enrollment, retention, IT, and faculty development support. We believe that exceptional service improves student and faculty outcomes in higher education. Ready to increase enrollments and retain more students?
We can help.
Engage with potential students at a personal level to achieve better results.
We believe that taking a personalized approach to enrollment services allows ISG to blend both proactive and reactive customer outreach. This allows us to improve the customer experience, increase conversion rates, and and relieve the burden of recruitment for institutions.
Retention is one of the greatest challenges facing educational institutions.
The combination of engagement, support, personalized service, and analytics provides the insight and path to improve outcomes that drive retention of Students and Customers. Let ISG develop a creative solution to improve your retention rates.
In an online world, Students and Educators may feel like they are on their own for support.
We provide our customers with highly customized support models to meet the challenging needs of their Programs, Products, and Services. We provide Enrollment, Student Services, Success Coaching, Retention, and Technical support to improve Student outcomes.
You can't manage what you can't measure.
ISG captures and leverages data on what is driving your support and customer feedback. We analyze top support drivers, customer feedback, volume trends, and other key data points that allow our team to improve outcomes, and drive operational efficiencies. We manage with data, not anecdotes.
About Our Company
Improving Student Outcomes Through Service
Why We Exist
We believe that Student Outcomes in education can be improved through engagement, minimizing obstacles, and great service for Students, Educators, and Administrators.
How We Execute
InSource Services Group approaches each client individually to understand their needs and desired outcomes. We design, build, and deliver a solution specific to each client. We apply our domain expertise of the Education market, industry best practices, and an unparalleled partner approach to achieve our clients' goals.
What We Deliver
InSource Services Group provides a comprehensive suite of consulting, support services and technology to meet the Student, Educator, and Customer support needs of the Education and Education Technology market.
Who We Serve
Higher Education Institutions
Charter / Online K12 Institutions
Online Programs / Training
Education Technology Companies
Technology Enabled Companies