Our innovative support model provides a comprehensive online technical support help desk, staffed by experienced industry experts. Our teams are branded to your institution, and are available for 24/7 support options. We leverage the latest in help desk technology to ensure a seamless experience for your students, instructors, and staff.
ISG's skilled teams handle LMS, classroom, learning technologies, SIS, and a variety of general IT support systems. We utilize insights and analytics to drive improved customer experience and identify the root-cause of high impact incidents. The end result - you retain more students, and equip instructors and staff with what they need to succeed.